What personal information do we collect?
We will collect two basic types of information. These are: Personal information (such as your name, address, email); and Non-Personally Identifiable Information (such as your use of our website).
Examples of Personal Information which we may collect include the information which you provide to us when you create an account or otherwise register with us, as well as any information which you provide to us when making a transaction (such as a purchase from our service or through our website) and this may also include location information.
We also automatically collect certain types of Non-Personally Identifiable Information relating to your use of this website (for example; relating to the type of browser and operating system which you use).
How do we use this information?
We use Non-Personal Identifiable Information to help us understand the use made of our website and to improve the website. Details of how we collect and use Non-Personally Identifiable Information can be found in the section “Cookie Notice”.
We will normally only use your Personal Information in order to respond to any enquiry or other communication from you, to provide you with the services and products which you have ordered or to process any other request made by you (e.g. an enquiry about our products or services, placing an order, to be included on a mailing list, receive an invitation for an event… etc.).
We may also use Personal Information to personalise content on our service based on your activity on our website or on our services.
We may also use Personal Information for business development (e.g. sending information regarding our products and services, newsletters.. etc.). If you do not want us to contact you in this way email us at firstname.lastname@example.org and put “unsubscribe” in the subject line.
Sharing Personal Information
Personal Information may be shared with other companies within our group and other third parties who provide services to us. If these parties are based in countries outside of the European Economic Area (EEA) this may result in your Personal Information being transferred outside of the EEA, data protection laws may differ outside of the EEA and the data laws in some countries may offer less protection than within the EEA.
We will not share your Personal Information with any third party unless we have your approval to do so or where it is necessary to do so in order to fulfil our obligation to you.
By using our services and/or visiting our website you agree to the sharing of your Personal Information as set out above. If you do not want your Personal Information to be shared in this way email us at email@example.com.
We may also share your Personal Information in the event that our company is the subject of a change of control, merger or a transfer of part of our business.
Whilst unlikely, we may also be compelled to share your Personal Data if required to do so by law or legal process.
What we will not do
We will not sell or rent your Personal Data to any other company or person.
We will not share your Personal Data except as described in the section above.
Third Party Websites
You should also be aware that Personal Information and other information transmitted over the internet may not be secure and may be collected by others.
Our services are intended for adults and we do not market to children. We do not knowingly collect Personal Information from children.
Your Right to Information
You have the right to request a copy of the information which we hold about you. You can request a copy of this information by either emailing us at firstname.lastname@example.org or by writing to us at:
Techlive International Limited
Rosier Business Park
You may ask us to correct personal information which we hold about you and which you believe to be inaccurate. You can also tell us if your personal details change so that we can update our records.
A cookie is a small file of letters and numbers that are downloaded and stored on the browser or hard drive of devices or computers that you use to access the website. Your browser makes these cookies available every time you visit our website so that we can distinguish you from other users. These cookies help us to provide you with a good browsing experience on our website and also help us to improve our website.
Essential Cookies – these are cookies that are necessary for the operation of our website. Examples of the function of essential cookies are:
– session cookies which enable you to navigate through our website smoothly.
– cookies to help position information on a PC, tablet, smartphone or other screen.
– cookies to enable you to log into a secure area of our website.
Functional Cookies – these are used to recognise you when you visit our website and enable us to personalise your preferences (such as territory and language).
Analytical Cookies – These enable us to recognise and count the number of visitors to our website. They also help us to see how visitors move around our website. These cookies are used to help us improve how the website and its pages work.
Google Analytics – We also use Google Analytics, this is a web analysis services offered by Google Inc. (“Google”). Google Analytics uses a series of cookies which enable your use of our website to be analysed by collecting anonymous data such as where you have come from, how long you spend on our website and which pages you visit. Google stores this data and uses it to create reports. Your personal data is not stored by these cookies.
The information generated by Google’s cookies about your use of our website (and this may include your IP address) may be transmitted and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of our website, compiling reports on website activity and Internet usage. Google may also transfer information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By adjusting your browser settings you can prevent storage of such cookies. You may also prevent the recording of data generated by the cookies by Google and the processing of such data by Google by downloading and installing the browser plugin (https://tools.google.com/dlpage/gaoptout) and selecting your country.
How to Control/Delete Cookies
Your browser should allow you to see what cookies are on your device and to enable you to delete them either individually or all together. Information on the cookies we use and how you can control or delete these is available at http://www.allaboutcookies.org/.
Please note that by deleting or disabling cookies you may not be able to use certain functions or to access certain areas on our website.